Last updated on December 18, 2025.
These Terms of Service explain how our service works, what you can and cannot do when using it, and how responsibilities are divided between you and us. By creating an account or using the service, you agree to these terms. If you do not agree, you must not use the service.
We are the company that operates this website and provides the analytics service described here. These Terms of Service define the rules that apply when you access or use our service and explain how the relationship between you and us works.
If you have questions about these terms, how the service operates, or what is permitted, you can contact us using the information listed below. We aim to keep these terms clear and readable, but they are still a legal agreement.
These Terms of Service constitute a legally binding agreement between you and usage.io, a company with a principal place of business in the State of Vermont, United States. References to “we,” “us,” or “our” refer to usage.io.
By accessing or using the website or services, you acknowledge that you have read, understood, and agree to be bound by these Terms.
Our services are intended for a general audience, but an account is required to use any part of the platform. By creating an account, you confirm that you are legally able to enter into an agreement and that the information you provide is accurate.
You are responsible for ensuring that your use of the service complies with applicable laws and regulations, including any laws that apply to how you collect or analyze data on your own websites or applications.
The services are available only to individuals who are legally capable of entering into binding contracts. Access to the services requires account registration. By registering for or using the services, you represent and warrant that you meet these eligibility requirements and that all information you provide is accurate and complete.
When you create an account, you are responsible for keeping your login credentials secure and for everything that happens under your account. This includes activity performed by you and by anyone else who gains access using your credentials.
You must notify us promptly if you believe your account has been compromised or used without authorization. We are not responsible for losses or damages caused by unauthorized access resulting from your failure to protect your account.
You are solely responsible for maintaining the confidentiality of your account credentials and for all activities conducted through your account. The company is not liable for any loss or damage arising from unauthorized access caused by your failure to safeguard your credentials or comply with these Terms.
We offer the service through subscription plans that may be billed monthly or annually. We may also offer a free tier with limited features or usage. Features, limits, and availability may vary by plan and may change over time.
Paid subscriptions automatically renew unless canceled before the end of the billing period. You can manage or cancel your subscription through your account settings.
The services are offered on a subscription basis with monthly and annual billing options. A free tier may be provided at the company’s discretion. Subscription features, limits, and availability are subject to change.
Subscriptions automatically renew unless canceled prior to the end of the applicable billing period.
We may change pricing from time to time. If a pricing change affects your plan, we will provide at least 30 days’ notice before the new pricing takes effect.
Refunds are handled on a case-by-case basis. When refunds are granted, they will always be prorated based on the unused portion of your subscription period.
The company reserves the right to modify pricing with no less than thirty (30) days’ prior notice. Continued use of the services after pricing changes take effect constitutes acceptance of the revised pricing.
Refunds, if any, are issued at the company’s discretion and will be prorated where granted, except as otherwise required by law.
You may use the service only for lawful purposes and in accordance with these Terms. You may not misuse the service, attempt to interfere with its operation, or use it in ways that harm others or the platform.
Prohibited activities include, but are not limited to:
You agree not to use the services in violation of applicable law or these Terms. The company reserves the right to investigate suspected violations and take appropriate action, including suspension or termination of access.
Usage limits may apply based on your subscription plan. These limits are designed to maintain performance, prevent abuse, and ensure fair access to the service for all users.
We may monitor usage patterns to identify misuse or excessive activity, but we do not publish specific abuse thresholds.
The company may impose usage limits based on subscription tier and may monitor usage for compliance, performance, and abuse prevention purposes.
We own the platform, software, infrastructure, and all related technology. Using the service does not grant you any ownership rights or license to the underlying software or systems.
You may not copy, modify, distribute, or create derivative works from the service.
All intellectual property rights in and to the services are owned exclusively by the company. No license, ownership interest, or other rights are granted except as expressly stated in these Terms.
We own the service and the data it generates. You may view and remove your data where the service allows. We may use aggregated or de-identified data to operate, maintain, and improve the platform.
You are responsible for ensuring that your use of the service complies with applicable privacy and data protection laws, including providing required disclosures to your own users.
The company retains ownership of the platform and associated data. Users are solely responsible for compliance with applicable privacy, data protection, and regulatory requirements related to their use of the services.
If your use of the service causes legal trouble for us, you are responsible for handling it. This includes claims arising from your misuse of the service, violations of law, or failure to comply with your own legal obligations.
You agree to indemnify, defend, and hold harmless the company from and against any claims, damages, liabilities, losses, and expenses arising from your use of the services, violation of these Terms, or violation of applicable law.
You may stop using the service and close your account at any time. We may suspend or terminate your access at our discretion, with or without notice, including for suspected misuse or violations of these Terms.
The company reserves the right to suspend or terminate access to the services at any time, with or without notice, to the maximum extent permitted by law.
The service is provided “as is” and “as available.” We do not guarantee uptime, accuracy, or availability, and we are not liable for damages resulting from your use of the service.
To the maximum extent permitted by law, the company disclaims all warranties and shall not be liable for any damages arising from or related to the use of the services.
We may update these Terms from time to time. Changes will be posted here, and continued use of the service means you accept the updated terms.
The company may modify these Terms at any time. Continued use of the services after changes are posted constitutes acceptance of the revised Terms.
If you have any questions, concerns, or requests related to these Terms of Service or how we operate our service, you can contact us at support@usage.io. We're happy to help clarify our terms of service, practices, address concerns, or respond to requests in a timely and transparent manner.